Last Updated: 03-12-2025
1. Introduction
Welcome to Supercross Suite (“we,” “us,” or “our”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it when you visit our website at https://supercrosssuite.com (the “Site”) or make use of our services, including text (SMS) and email marketing.
By accessing or using our Site, you agree to be bound by this Privacy Policy. If you do not agree, please discontinue use of our Site and services.
2. Who We Are
Premium Supercross Event Experiences
Supercross Suite, operated by Kitsap Entertainment LLC, offers exclusive VIP suite experiences for Supercross events. We provide premium accommodations, top-tier hospitality, and unparalleled access to some of the most exciting motorsports events.
Our website: https://supercrosssuite.com
3. Information We Collect
3.1 Information You Provide Directly
- Contact Form & Inquiries: When you submit a contact form or reach out for event bookings, we collect details such as your name, email, phone number, and event preferences.
- Event Reservations & Orders: When you purchase a suite package or book an event, we collect billing information, payment details, guest information, and any additional requests you provide.
- Account Registration: If you create an account, we collect your username, email, password, and relevant information to manage your bookings.
- Media Uploads: If you upload images (e.g., event-related content), please avoid including embedded location data (EXIF GPS). Visitors can download and extract location data from images on the Site.
- SMS and Email Marketing Opt-In: If you opt in to our SMS or email marketing, we may collect your name, phone number, and/or email address for promotional communications.
3.2 Information Collected Automatically
- Cookies: We use cookies and similar tracking technologies to enhance your browsing experience. See Section 5 for more details.
- Log Data: Our servers automatically record data such as IP addresses, browser types, operating systems, referring pages, pages visited, and timestamps of interactions with our Site.
4. How We Use Your Information
We use the information collected for the following purposes:
- Booking & Reservations: To process event suite reservations, manage guest lists, and facilitate payment processing.
- Account Management: To create, maintain, and secure user accounts.
- Communication:
- Transactional Messages: Event confirmations, payment receipts, guest information updates, and administrative notifications.
- Marketing Messages: If opted in, we send promotional offers, VIP package details, and event announcements.
- Website Optimization: To improve site functionality, analyze visitor interactions, and enhance user experience.
- Customer Support: To respond to inquiries, resolve issues, and provide top-tier event service.
- Legal Compliance: To comply with applicable laws, event regulations, and enforce our Terms of Service.
5. Cookies and Similar Technologies
When you visit our Site, we may use cookies and similar tracking tools to:
- Recognize returning visitors and personalize experiences.
- Analyze how our Site is used to improve services.
Cookie Details:
- Login cookies last for two days unless “Remember Me” is selected, which extends the duration.
- Contact form cookies save user information for convenience (lasts one year).
- Browser settings allow you to disable cookies, but this may affect functionality.
6. SMS and Email Marketing
6.1 Opt-In
By subscribing, you agree to receive marketing messages, event updates, and VIP promotions.
6.2 Opt-Out
- SMS: Reply “STOP” to unsubscribe.
- Email: Click the “Unsubscribe” link in emails or contact us directly.
6.3 Third-Party Providers
We may use external platforms for SMS and email campaigns, subject to their privacy policies.
7. Embedded Content from Other Websites
Articles or posts on our Site may include embedded content (e.g., videos, images, articles). Embedded content from other websites behaves as if you visited those websites directly. These sites may collect data, use cookies, embed additional third-party tracking, and monitor interactions. We do not control third-party privacy practices.
8. Who We Share Your Data With
We do not sell your personal data. However, we may share it with:
- Event Service Providers: Payment processors, hospitality vendors, and ticketing platforms assisting in operations.
- Legal Authorities: If required by law, subpoena, or to protect our business interests.
- Business Transfers: In case of acquisition, merger, or asset sale, user data may be transferred.
9. Data Retention
We retain personal data as follows:
- Guest & Booking Information: Retained for legal, operational, and accounting purposes.
- Account Data: Stored until a user deletion request (except required legal records).
- Marketing Data: Retained until opt-out requests are processed.
10. Your Rights Over Your Data
- Access & Portability: Request an export of stored personal data.
- Correction & Deletion: Modify or delete your data (subject to legal obligations).
- Marketing Preferences: Opt out of marketing communications at any time.
- Cookies: Adjust browser settings to manage cookies.
For requests, contact us at info@supercrosssuite.com.
11. International Data Transfers
If we work with third-party providers outside your region, we ensure data protection standards comply with applicable regulations.
12. How We Protect Your Information
We implement security measures such as:
- Secure servers and encryption for sensitive data.
- Access restrictions based on the need-to-know principle.
- Regular monitoring for security threats.
However, no system is entirely secure. Users are responsible for safeguarding their login credentials.
13. Children’s Privacy
Our services are not directed at children under 13. We do not knowingly collect personal information from minors. If you believe a child has provided information, please contact us for removal.
14. Changes to This Privacy Policy
We may update this policy to reflect changes in operations, legal requirements, or security practices. Updates will be posted on our Site with the revised “Last Updated” date. Please review periodically for changes.
15. Contact Us
For privacy inquiries, please contact:
Kitsap Entertainment LLC DBA Supercross Suite
Attn: Privacy Compliance
📞 206-207-3994
📧 info@supercrosssuite.com
🌐 https://supercrosssuite.com
By using our Site or services, you acknowledge that you have read and understand this Privacy Policy and consent to the collection and use of your information as outlined herein.